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  Questions Answered

  • Q: How can I get the samples from your company?
    A: For old customers , the sampels are for free.

    b. For new customer( no order before), we have to charge on the sampels and shipping cost.
    c. We sent samples by courier,such as EMS, DHL, FedEx or UPS, TNT etc.
  • Q: What are the payment terms?
    A: We have T/T in advance or L/C at sight. We can offer FOB Shangai or Ningbo price, also can offer FOB Hongko.
  • Q: What's your Guarantees/Warranties/Terms and Conditions

  • A: We guarantee not only world-class products at competitive prices,and we provide world-class services to our customers. Clients' kind inquiries and requirements will receive a prompt reply.
  • Q: What's your After Sales Service

  • A: We provide full support and best after-sell services to all our customers. Reworking and repair services are available free of charge within the warranty period or with reasonable request. Our staffs are ready and willing to see that your needs and inquiries are handled promptly and professionally.
  • For more questions, please email to us,we will be in touch with you shortly!!
©1981-2009 Sero Industrial & Commercial Co., Ltd. All Right reserved.
Tel: +86-579-85175312 | Fax: +86-579-85582709
E-mail: exp@sero-cn.com | Website: www.sero-cn.com
Add: 401,Enterance 3, Yingfeng Plot., Dongzhou, Yiwu, Zhejiang, P.R.C